Jumper Media reviews: is Jumper Media legit?
Not ranked. Jumper Media now sells mainly local search marketing. Its Trustpilot reviews are about Google Maps rankings and sales calls, not Instagram, so its score is not ranked here. Its profile shows 4.2 out of 5 on Trustpilot from 242 reviews, 20% of them one-star.
- Trustpilot: 4.2 out of 5 from 242 reviews (30 Oct 2026)
- Price: $1,500 a month
- Refund: Only for Jumper Local: if no campaign keyword reaches Google Maps top 3 within 90 days, monthly fees paid in that period can be refunded on a written request within 10 days; agreements auto-renew unless cancelled 30 days before renewal (subscription agreement sections 7 and 9, 30 Oct 2026).
The Trustpilot record
Jumper Media now sells mainly local search marketing. Its Trustpilot reviews are about Google Maps rankings and sales calls, not Instagram, so its score is not ranked here. On 30 October 2026, Jumper Media’s public Trustpilot profile showed 4.2 out of 5 on Trustpilot from 242 reviews, 20% of them one-star. These are the figures on the jumpermedia.com profile; jumpermedia.com redirects to jumpermedia.co, whose own profile has no reviews.
What reviewers complain about
From its 20 most recent one- and two-star reviews, read 30 October 2026.
Reviewers report reps who were late, rude or disengaged, meetings nobody joined, or free-trial appointments that were cancelled.
Reviewers report a card required for a free trial and then charged, attempted small charges, or an ad promising no charge until results that they say was not true.
Reviewers report months of paid local SEO or Google Maps work, or a free trial, without the promised results or fixes.
Reviewers report repeated calls, texts or ads after asking to be removed, and no reply to messages.
Two reviewers say they do not believe the profile's positive reviews.
“I hired Jumper Media for a 90-day Google Maps campaign. My engagement started in mid-February 2026, and Andy was my account manager.”
“Required a credit card for ‘free’ access and have subsequently charged the card. Despite not progressing to the site”
“Took time out of my day to set up a call with you and you never called after I reached out 3 times and waiting 20 minutes for your call.”
What reviewers praise
From its 20 most recent five-star reviews, read 30 October 2026.
Reviewers report higher Google Maps or local search rankings, more views or more website traffic.
Reviewers praise knowledgeable, friendly reps and communication; eight name a rep, three of them "Amber".
Reviewers link the service to more phone calls, new clients, leads or a rise in sales.
Reviewers mention monthly calls or reviews, analytics and a web portal showing campaign performance.
“Jumper Media stated that they could get my "top 10 rated keywords in Google" to the top three positions on Google maps. I signed up in late November of 2025 and it has already happened.”
“We wanted to increase our views and search on Google maps and search. The numbers more that double after 3 months. They do monthly follow-up and help you to perfect your Google profile and website.”
“Stellar customer service! Amber is fantastic. I appreciate the insight into how well my campaigns are perfoming and the visual of where I need to shift focus.”
Patterns in the five-star reviews
- All 20 five-star reviews read were posted 2026-01-17 to 2026-10-13; no single day has more than one.
- 13 of the 20 reviewer profiles show "1 review".
- None of the 20 review texts is five words or fewer.
- No reviewer posted more than one of the 20.
What the profile shows, counted from the reviews read. We draw no conclusion from it; Trustpilot runs its own checks.
What it sells and what it costs
| What it sells | Mainly local search marketing now: Jumper Local (guaranteed top 3 Google Maps rankings for a keyword), Google review removal and video editing, plus Jumper Social Management, a done-for-you Instagram content and posting service (jumpermedia.co, 30 Oct 2026). |
|---|---|
| Type | Managed growth |
| Price | $1,500 a month |
| Refund terms | Only for Jumper Local: if no campaign keyword reaches Google Maps top 3 within 90 days, monthly fees paid in that period can be refunded on a written request within 10 days; agreements auto-renew unless cancelled 30 days before renewal (subscription agreement sections 7 and 9, 30 Oct 2026). |
Read on jumpermedia.co; each line carries the date we read it.
Is Jumper Media legit?
Jumper Media now sells mainly local search marketing. Its Trustpilot reviews are about Google Maps rankings and sales calls, not Instagram, so its score is not ranked here. Its profile shows 4.2 out of 5 on Trustpilot from 242 reviews, 20% of them one-star (30 Oct 2026).
How it compares
Jumper Media beside the services with the strongest Trustpilot records here, read the same day.
| Service | Trustpilot | Reviews | One-star | Verdict |
|---|---|---|---|---|
| Jumper Media | 4.2 | 242 | 20% | Not ranked: reviews cover other services |
| Virallized | 4.8 | 92 | 2% | Top rated |
| Sup Growth | 4.7 | 51 | 0% | Top rated |
| BuzzHike | 4.6 | 1,002 | 7% | Top rated |
| Grow Your Social | 4.5 | 135 | 11% | Well rated |
How we built this case file
We read Jumper Media’s public Trustpilot profile on 30 October 2026: its score, review count and star split. The themes come from its recent reviews, and every quote is verbatim, with the reviewer’s display name, star rating and date as Trustpilot shows them. We did not buy the service. Prices and refund terms come from Jumper Media’s own site, dated. The verdict follows one fixed rule for every case file; see how we rate.
Check it yourself
Instagram and Meta publish the rules and tools that matter here. These are their own pages.
Account Status, in Instagram's settings, shows whether anything posted on an account goes against Instagram's rules and may lead to restrictions, such as losing features or the account being taken down.
Instagram filters followers that are likely to be spam into a separate Potential spam list, which can be removed in one go without the accounts being told.
Instagram's free insights show an account's performance for any period within the last 90 days, so follower growth can be checked on the account itself rather than taken from a sales page.
Instagram lists accounts that have repeatedly used misleading practices to build a following, such as buying likes, among those it may not recommend to people who do not follow them. Repeatedly engaged in misleading practices to build followings, such as purchasing ‘likes’.
Jumper Media: questions people ask
Is Jumper Media legit?
Jumper Media now sells mainly local search marketing. Its Trustpilot reviews are about Google Maps rankings and sales calls, not Instagram, so its score is not ranked here. Its profile shows 4.2 out of 5 on Trustpilot from 242 reviews, 20% of them one-star (30 Oct 2026).
What is Jumper Media’s Trustpilot rating?
4.2 out of 5 from 242 reviews, read on 30 October 2026. 20% of its reviews are one-star.
What do Jumper Media’s bad reviews say?
Its one- and two-star reviews most often report sales calls missed, late or unhelpful, charges around the free trial and paid campaigns did not deliver.
How much does Jumper Media cost?
$1,500 a month, on its own site.
Does Jumper Media offer a refund?
Only for Jumper Local: if no campaign keyword reaches Google Maps top 3 within 90 days, monthly fees paid in that period can be refunded on a written request within 10 days; agreements auto-renew unless cancelled 30 days before renewal (subscription agreement sections 7 and 9, 30 Oct 2026).
What are the best Jumper Media alternatives?
By Trustpilot score: Virallized (4.8 from 92), Sup Growth (4.7 from 51) and BuzzHike (4.6 from 1,002). See Jumper Media alternatives.