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Reviews EncyclopediaInstagram growth services
Case file · Managed growth

SocialCaptain reviews: is SocialCaptain legit?

Short versionNo longer sold

No longer sold under this name. socialcaptain.com now redirects to upgrow.com; its reviews date from 2020. Its Trustpilot record is 1.2 out of 5 on Trustpilot from 280 reviews, 94% of them one-star.

What its one- and two-star reviews report most:

  • Charges after cancellation

    Reviewers report continued billing after cancelling, and refunds confirmed but never received.

  • Followers drop away over time

    Reviewers report delivered followers leaving day by day.

  • Service stopped functioning

    Reviewers report the product ceasing to work while still being billed.

“SocialCaptain is charging after cancelling subscription... they say cancellation was done and confirm refund but you never get refund back.”

Danielle, 1 star, 30 Sep 2020
  • Trustpilot: 1.2 out of 5 from 280 reviews (25 Oct 2026)

The Trustpilot record

On 25 October 2026, SocialCaptain’s public Trustpilot profile showed 1.2 out of 5 on Trustpilot from 280 reviews, 94% of them one-star.

Five-star1%
One-star94%
Field median31.0%

What reviewers complain about

From its one- and two-star reviews, read between August and October 2026. Each quote shows its own date.

Charges after cancellation

Reviewers report continued billing after cancelling, and refunds confirmed but never received.

Followers drop away over time

Reviewers report delivered followers leaving day by day.

Service stopped functioning

Reviewers report the product ceasing to work while still being billed.

“SocialCaptain is charging after cancelling subscription... they say cancellation was done and confirm refund but you never get refund back.”

“The software worked good, but they took out four extra payments in two weeks. No reply.”

socialcaptain.com now redirects to upgrow.com and the brand appears retired. Its reviews are from 2020 and describe a service that is no longer sold under this name.

What it sells and what it costs

What it sellsNo longer sold under this name: the domain redirects to UpGrow (25 Oct 2026).
TypeManaged growth

Read on socialcaptain.com; each line carries the date we read it.

Is SocialCaptain legit?

SocialCaptain is no longer sold under this name: socialcaptain.com now redirects to upgrow.com; its reviews date from 2020. Its old Trustpilot record is 1.2 out of 5 on Trustpilot from 280 reviews, 94% of them one-star.

How it compares

SocialCaptain beside the services with the strongest Trustpilot records here, read the same day.

ServiceTrustpilotReviewsOne-starVerdict
SocialCaptain1.228094%No longer sold
Virallized4.8922%Top rated
Sup Growth4.7510%Top rated
BuzzHike4.61,0027%Top rated
Grow Your Social4.513511%Well rated

See every SocialCaptain alternative, ranked

How we built this case file

We read SocialCaptain’s public Trustpilot profile on 25 October 2026: its score, review count and star split. The themes come from its recent reviews, and every quote is verbatim, with the reviewer’s display name, star rating and date as Trustpilot shows them. We did not buy the service. Prices and refund terms come from SocialCaptain’s own site, dated. The verdict follows one fixed rule for every case file; see how we rate.

Check it yourself

Instagram and Meta publish the rules and tools that matter here. These are their own pages.

Check your Account Status on InstagramInstagram Help Centre

Account Status, in Instagram's settings, shows whether anything posted on an account goes against Instagram's rules and may lead to restrictions, such as losing features or the account being taken down.

How to remove spam or bot followers on InstagramInstagram Help Centre

Instagram filters followers that are likely to be spam into a separate Potential spam list, which can be removed in one go without the accounts being told.

View account and content insights on InstagramInstagram Help Centre

Instagram's free insights show an account's performance for any period within the last 90 days, so follower growth can be checked on the account itself rather than taken from a sales page.

Recommendations on InstagramInstagram Help Centre

Instagram lists accounts that have repeatedly used misleading practices to build a following, such as buying likes, among those it may not recommend to people who do not follow them. Repeatedly engaged in misleading practices to build followings, such as purchasing ‘likes’.

SocialCaptain: questions people ask

Is SocialCaptain legit?

SocialCaptain is no longer sold under this name: socialcaptain.com now redirects to upgrow.com; its reviews date from 2020. Its old Trustpilot record is 1.2 out of 5 on Trustpilot from 280 reviews, 94% of them one-star.

What is SocialCaptain’s Trustpilot rating?

1.2 out of 5 from 280 reviews, read on 25 October 2026. 94% of its reviews are one-star.

What do SocialCaptain’s bad reviews say?

Its one- and two-star reviews most often report charges after cancellation, followers drop away over time and service stopped functioning.

What are the best SocialCaptain alternatives?

By Trustpilot score: Virallized (4.8 from 92), Sup Growth (4.7 from 51) and BuzzHike (4.6 from 1,002). See SocialCaptain alternatives.