UpGrow reviews: is UpGrow legit?
Avoid: Trustpilot has suspended its rating after removing fake reviews. UpGrow’s profile reads: “This company’s rating is unavailable due to a breach of our guidelines.” and “We’ve removed a number of fake reviews for this company.” Of the 3,298 reviews still visible, 45% are one-star.
What its one- and two-star reviews report most:
- Charged after cancelling
Several reviewers report charges continuing for months after a cancellation they say was confirmed.
- No way to cancel online
Reviewers say there is no cancellation page despite the site’s promise of cancelling with one button, so cancelling means contacting support.
- Follower orders not delivered
Buyers from its Quick Shop report paid orders that were not fulfilled.
“Their website says "cancel anytime with one button" but there is NO cancellation page.”
- Trustpilot: rating suspended; 3,298 reviews still visible (29 Oct 2026)
- Price: $69 to $129 a month
- Refund: A full monthly refund if there is no net-positive growth after the first 7 days, per its Terms (23 Sept 2026).
The Trustpilot record
On 29 October 2026, UpGrow’s Trustpilot profile showed no rating, only Trustpilot’s notice: “This company’s rating is unavailable due to a breach of our guidelines.” and “We’ve removed a number of fake reviews for this company.” 3,298 reviews were still visible, and 45% of those were one-star. Its last shown score was 3.1, on 19 August 2026.
What reviewers complain about
From its one- and two-star reviews, read between August and October 2026. Each quote shows its own date.
Several reviewers report charges continuing for months after a cancellation they say was confirmed.
Reviewers say there is no cancellation page despite the site’s promise of cancelling with one button, so cancelling means contacting support.
Buyers from its Quick Shop report paid orders that were not fulfilled.
None of the 40 most recent one- and two-star reviews carries a reply from the company.
“Their website says "cancel anytime with one button" but there is NO cancellation page.”
“Today I have received a charge again, although I have cancelled in Feb 2026 already with the confirmation that it has been cancelled.”
“They billed us continually after we cancelled. Then we caught another arbitrary charge months later.”
“I purchased an item from the Quick Shop on their website, and they just got the money and not delivered it”
UpGrow has the largest review base in the category, and some recent five-star reviews report follower gains within the first two weeks.
What reviewers praise
From its 20 most recent five-star reviews, read 29 October 2026.
Reviewers give a few words of general praise ("best ever app", "very good website") with no description of the service.
Reviewers praise the growth, reporting new followers, business growth or quick results, one citing 300 followers in two weeks.
Reviewers call the site comfortable, user-friendly and easy to work with.
Reviewers describe lead generation, website traffic, conversions and weekly reports.
“It's great, I got 300 followers in two weeks”
“helped my business grow. easy to work with.”
Patterns in the five-star reviews
- 17 of the 20 most recent five-star reviews were posted between 2026-07-04 and 2026-07-06. The most recent is dated 2026-07-28.
- 18 of the 20 reviewers show 1 review on Trustpilot.
- 11 of the 20 are five words or fewer.
What the profile shows, counted from the reviews read. We draw no conclusion from it; Trustpilot runs its own checks.
What it sells and what it costs
| What it sells | Markets an AI growth service; its own sales page is headed “Buy Instagram Followers with Instant Delivery” (August 2026). |
|---|---|
| Type | Sells follower packages |
| Price | $69 to $129 a month |
| Refund terms | A full monthly refund if there is no net-positive growth after the first 7 days, per its Terms (23 Sept 2026). |
Read on upgrow.com; each line carries the date we read it.
Is UpGrow legit?
UpGrow is an operating business with a public website (upgrow.com) and a public Trustpilot profile. Trustpilot has suspended its rating for breaching its guidelines: rating suspended, 3,298 reviews still visible, 45% one-star (29 Oct 2026). Its own site sells followers or engagement as packages. Meta’s spam policy, which covers Instagram, does not allow buying or selling engagement such as likes, views and follows.
How it compares
UpGrow beside the services with the strongest Trustpilot records here, read the same day.
| Service | Trustpilot | Reviews | One-star | Verdict |
|---|---|---|---|---|
| UpGrow | Suspended | 3,298 | 45% | Rating suspended by Trustpilot |
| Virallized | 4.8 | 92 | 2% | Top rated |
| Sup Growth | 4.7 | 51 | 0% | Top rated |
| BuzzHike | 4.6 | 1,002 | 7% | Top rated |
| Grow Your Social | 4.5 | 135 | 11% | Well rated |
How we built this case file
We read UpGrow’s public Trustpilot profile on 29 October 2026: its score, review count and star split. The themes come from its recent reviews, and every quote is verbatim, with the reviewer’s display name, star rating and date as Trustpilot shows them. We did not buy the service. Prices and refund terms come from UpGrow’s own site, dated. The verdict follows one fixed rule for every case file; see how we rate.
Check it yourself
Instagram and Meta publish the rules and tools that matter here. These are their own pages.
Account Status, in Instagram's settings, shows whether anything posted on an account goes against Instagram's rules and may lead to restrictions, such as losing features or the account being taken down.
Instagram filters followers that are likely to be spam into a separate Potential spam list, which can be removed in one go without the accounts being told.
Instagram's free insights show an account's performance for any period within the last 90 days, so follower growth can be checked on the account itself rather than taken from a sales page.
Instagram lists accounts that have repeatedly used misleading practices to build a following, such as buying likes, among those it may not recommend to people who do not follow them. Repeatedly engaged in misleading practices to build followings, such as purchasing ‘likes’.
Trustpilot places a Consumer Warning on a business's profile when it misuses the platform, for example by fabricating reviews, and keeps it until the misuse stops and a reasonable time has passed.
UpGrow: questions people ask
Is UpGrow legit?
UpGrow is an operating business with a public website (upgrow.com) and a public Trustpilot profile. Trustpilot has suspended its rating for breaching its guidelines: rating suspended, 3,298 reviews still visible, 45% one-star (29 Oct 2026). Its own site sells followers or engagement as packages. Meta’s spam policy, which covers Instagram, does not allow buying or selling engagement such as likes, views and follows.
Why is UpGrow’s Trustpilot rating unavailable?
Trustpilot suspended it after removing fake reviews. Its profile shows: “This company’s rating is unavailable due to a breach of our guidelines.” and “We’ve removed a number of fake reviews for this company.” Its last shown score was 3.1 on 19 August 2026.
What do UpGrow’s bad reviews say?
Its one- and two-star reviews most often report charged after cancelling, no way to cancel online and follower orders not delivered.
How much does UpGrow cost?
$69 to $129 a month, on its own site.
Does UpGrow offer a refund?
A full monthly refund if there is no net-positive growth after the first 7 days, per its Terms (23 Sept 2026).
What are the best UpGrow alternatives?
By Trustpilot score: Virallized (4.8 from 92), Sup Growth (4.7 from 51) and BuzzHike (4.6 from 1,002). See UpGrow alternatives.